Shipping Policy

Shipping Policy

Processing Time

All orders are carefully processed within 3-5 business days after payment confirmation.
During peak seasons and promotional periods, processing time may be slightly longer.
You will receive a confirmation email with tracking information once your order ships.

Shipping Time
Domestic orders typically arrive within 3-7 business days after shipping.
Please note that shipping times are estimates and may vary based on location and external factors.
We ship Monday through Friday, excluding major holidays.
Shipping Methods
We use reliable carriers to ensure your candles arrive safely and in perfect condition.
Standard shipping is available for all orders.
Expedited shipping options may be available at checkout for an additional fee.

Order Tracking
A tracking number will be provided via email once your order ships.
You can track your package's journey using the tracking number provided.
Shipping Issues

If your package is damaged during transit, please contact us within 48 hours of delivery with photos of the damaged items and packaging.
For packages marked as delivered but not received, please check with neighbors and local delivery offices before contacting us. We are not responsible for stolen or misplaced deliveries.

Questions?
If you have any questions about your order or our shipping policy, please contact our customer service team at 1(888)-503-5706